Posts in: Documentation

Cleaning Up Documentation

Once a quarter it’s good to take a look at your documentation and other customer-facing resources. The new year is a good time to do a larger evaluation of the direction and scope of your documentation. Here are some questions to think about as you evaluate the state of your docs: Does your documentation facilitate self-service?How good is the search function?Can customers and others submit feedback?If your docs include comments, how is the moderation?

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