Work at Work
I’ve been at SpiderOak for almost seven years now. For the last few I’ve been the VP Customer Success. My team does most of the direct contact with current or soon-to-be customers. This, like all customer facing jobs, is a lot of fun with a lot of frustration thrown in. In the past six months I’ve worked quite a bit with the marketing and sales teams, as well as on web development. I built SpiderOak’s new CrossClave customer account system as well as the e-commerce and checkout system at https://crossclave.spideroak.com. Now I’m working on a weekly YouTube live series about CrossClave which will launch the last week of October.
- For years I’ve been telling my wife she needs to do a podcast in Mandarin about side hustles. We’re both big fans of Side Hustle School and Side Hustle Nation and my wife has picked up tons of new skills and projects through her side hustles. Putting together a podcast isn’t something that she’s interested in. The idea is still a good one, so I’m working on it. The first episode of 斜槓大進擊 will be out by the end of October. (This project is massively difficult for me and something I’ve been afraid of since deciding I should be the one to do it. I have all the hardware, software, and information I need, but doing the thing is hard in another language!)
- I’ve neglected writing for most of this year. 2020 has been tough for me, just as it has been for everyone. I’m working to get back into my writing habit.
- My sister-in-law in Taiwan recruited me to work on her Etsy store as well as setting up a website and e-commerce engine for her jewelry business. It’s been fun to learn about Etsy and help her get it all set up. https://www.etsy.com/shop/CnKStudio
Updated 2020-10-25 from Liberty, Missouri, USA.