You Need to Talk to Your Customers More
One of my favorite “old man” stories to tell my kids is about the computer science department at my university. I’m not really that old, but I am old enough that I remember watching CS majors in the computer lab using the dot matrix printers to print out their coding assignments. (I am old enough that I didn’t have my own computer in college, but then again I was a history major so as long as I had books and pen and paper I was well equipped for my classes.