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Cleaning Up Documentation

Once a quarter it’s good to take a look at your documentation and other customer-facing resources. The new year is a good time to do a larger evaluation of the direction and scope of your documentation.

Here are some questions to think about as you evaluate the state of your docs:

There are many more things to consider, but this is a good list to start with. This is foundational work, the kind of work that isn’t glamorous but pays huge dividends in the long run. Make the time to add this kind of a documentation check to your documentation system and your customers will thank you many times over.

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